1. Introduction1.1 These terms and conditions apply to the course booked by the customer which is delivered by Interprimair (IP) and its partners.2. Definitions2.1 “IP” means Interprimair a company based in The Netherlands, registration number 52138984, and which is the provider or the agent of training services under these terms and conditions.2.2 “The Customer” means the party that has booked a place on a course for one or more delegates.2.3 “The Course” means the relevant training course, service or activity provided by IP.2.4 “The Delegate” means an individual who attends a course. 3. Training3.1 IP or its partners will provide training in accordance with the course booked by the customer. The content of the course will be as specified in the relevant course material issued by IP or its partners. The course content may be subject to change at the point of delivery and in agreement with the customer.4. Course Bookings4.1 Courses may be booked by the customer through IP’s course booking website. On receipt of the request for a course booking, IP will, subject to the availability of the course and places thereon, confirm within a reasonable period of time the course booking, including the dates when the course will be provided and the number of delegates the customer has booked who will attend the course. Within a reasonable period of time thereafter, the customer will confirm the names of delegates who will be attending the course.5. Fees5.1 All fees are priced in Euros and subject to VAT as per VAT law in the country where the course will take place.5.2 All payment should be made in full 21 calendar days prior to the commencement date of the course. Confirmation and acceptance of a delegate’s booking is at the discretion of IP or it partners in the instances when payment is not received prior to the commencement of the course.5.3 IP reserves the right to refuse admission of a delegate to the course.6. Cancellation6.1 The customer may cancel their course bookings for free by providing at least 30 calendar days’ written notice *) to IP prior to the scheduled course commencement date. If between 30 and 15 calendar days’ notice is given the customer will be charged for 50% of the course fees. If less than 15 days’ notice is given, the costumer will be liable for 100% of the course fees.6.2 IP may cancel any course providing full reimbursement of course fees if 21 or more days written notice *) is given prior to the scheduled course commencement date. 7. Delegates7.1 Delegates will be required to comply with all relevant IP rules, regulations and codes of conduct whilst on IP’s or its partners’ premises.7.2 IP or its partners may at its own discretion, expel any delegate who by reason of disruptive behaviour or misconduct proves themselves to be unfit to complete the course. Under these circumstances full course fees will be payable.8. Certificates8.1 Unless otherwise specified by IP or its partners, on successful completion of the course, the delegate will be awarded a certificate by IP or its partners. 8.2 No certificate will be issued before full payment is received.9. Liability and Indemnity9.1 The customer agrees to indemnify and hold harmless IP from all claims made in respect of personal injury (including injury, allergies, illness or disease that may/may not result in death) and/or loss of or damage to any property, including third party property.9.2 The total aggregate liability of IP or its partners to the customer or its delegates, shall not exceed the price of the course.9.3 IP shall not be liable to the customer under any circumstances for any consequential or indirect loss or damage or loss of profit incurred by the customer.10. Force Majeure10.1 Neither party shall be liable for non-performance or delay of performance which is due to any cause beyond its reasonable control including (without limitation) inclement weather, fire, flood, industrial action (other than that involving either IP and its partners or the customer), explosions, government regulations and orders and acts of God. In the event that the course cannot be delivered by IP or its partners due to Force Majeure then IP reserves the right to provide the course at another time and date without additional charge to the customer.11. Intellectual Property Rights11.1 All intellectual property rights with the course material shall vest in and remain with IP or its partners. Copies of any course materials provided to delegates shall only be made with the prior written permission of IP or its partners.12. Confidentiality12.1 The customer shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the customer by IP, its partners, employees, agents, consultants or subcontractors and any other confidential information concerning IP’s business or its products which the customer may obtain.13. Notices13.1 All notices to IP shall be in English or German and sent to Interprimair , Wiesterwei 8 , 9143 WJ Nes , The Netherlands and to the customer at such address as they may have given to IP.14. Governing Law and Jurisdiction14.1 These terms shall be governed by and construed in accordance with Dutch law and subject to the exclusive jurisdiction of the Courts of the Kingdom of The Netherlands.15. Data Protection15.1 The customer and IP agree that IP and its partners are permitted to hold personal information about delegates as part of its personnel and business records and IP may process such personal data as part of IP’s role as data controller or data processor as the case may be, in accordance with the Data Protection Act.*) By registered letter or by email. Only a formal signed (email) confirmation by Interprimair or its partners is valid as proof of cancellation. In both cases, the date of receipt counts as the date of cancellation.
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Donderdag 8 maart 2012
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Zondag 1 januari 2012
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